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for all your training and development needs

A UK company helping your staff to gain qualifications

NEWS

Have you seen our brilliant new 'on line learning' facility at www.first2trainlearning.com If you would like access to this site to learn at your own pace at a time that suits you, contact us on 01709 331040 or email us at info@first2train.co.uk to receive more information about how you could obtain a user name and password. Why not do this now and take the first step towards a new qualification this year?

First2train have been awarded Investors in Education. This means we have shown a willingness for our business to engage with schools to help them raise their aspirations and help them answer the very difficult question‘ What do I want to do when I have left school?

First2train bring a positive influence to young people and bring a wealth of experience and activities to help young people. Try out this link.

www.investorsineducationuk.com/home.asp

As a result of our successful 14 - 16 schools programme, further such activities are planned and enquiries would be welcomed on the contact number listed below.

For more details or to make a booking, Phone 01709 331040 or 331042

After discussions with Legand Company regarding their patented EasyScript Speedwriting system, we are now offering this user-friendly system as a day course. This course is ideal for those who need to be able to take notes at meetings, during discussions, of from telephone calls. Learners receive a copy of the EasyScript textbook at the training course.

Congratulations to the following school groups who have achieved success in their Contact Centre Level 1 award:

Also receiving this award were a group from South Yorkshire Ambulance Cadets!

The following learners have recently completed their qualifications:-

City & Guilds A1 Assessor Award

City & Guilds level 3 in Workplace Learning & Development

ILM NVQ level 2 Team Leading award

Listed below are some of our 'regular' ongoing courses. If you do not see listed a particular course you need, please contact us. We may be able to arrange alternative dates.

Training	Month	Location
Team Leading - ILM Level 2	Ongoing	Client based
Team Leading - ILM Level 2	Ongoing	Moorgate Crofts Business Centre
Train the Trainer	Ongoing	Client based
Customer Service - Level 2	Ongoing	Client based
Introduction to Contact Centre	August	Ask for details
Introduction to Team Leader Level 2 (open courses)	May onwards	Moorgate Crofts Business Centre
Learning & Development Level 3	April onwards	Moorgate Crofts Business Centre
NVQ Management Level 3 ILM	Ongoing	Moorgate crofts Business Centre
Programme of training - see Action Housing below	September onwards	Action Housing, Genesis Business Park

Courses run at Adapt Training & Development (which is the training arm of Action Housing and Support Ltd) by first2train

www.actionhousinguk.org

Action Housing Association 6 Genesis Business Park Sheffield Road Rotherham S60 1DX

Telephone 01709 821 251

Fax 01709 374 175

Adapt Training & Development - Day Courses - to be delivered at Action Housing premises or by arrangement.

Full list of agreed courses available on application. Additional courses if required on dates agreed to include:

Dealing with difficult customers	Counseling skills	Letter writing
Meeting minutes and agendas	Call handling	Trouble shooting for trainers
Train the trainer	Learning in the workplace	Learning styles and theories
Designing a training course	How to present	Coaching V Training

 

 

http://www.uktransplant.org.uk

Did you know you that statistically, you are far more likely to need an organ transplant than be a donor?

first2train is pleased to support the current media campaign raising awareness about the need for people to think and talk about this. Please use the link above to get more information or to register as a donor.